Date : September 11, 2021 Address : YG Beauty Industry 423 Apgujeong-ro Gangnam-gu Seoul, South Korea Salutation : Dear Sir, Focus : We are sorry you did not receive your package as soon as possible. We just executed a new contract with a beauty shop in Seoul, which disrupted our normal delivery schedule. For your convenience as our loyal customer, we will create a new better system than before. Also we really apologize for any inconvenience you experienced recently and look forward to filling your future orders in timely manner. Complimentary Closing : Your Sincerely, Signature : Rosseane Park Head of Sales Division